Hangzhou Bangze Logistics Management Commitment: pick from the beginning, to ensure full safety of the goods. Ensure that the goods in the most effective way and route running. After receiving the shipment notification within two hours, the vehicle arrived at the designated location by site personnel designated loading and handover procedures, after loading the vehicle, starting immediately; LTL picking completed and within 24 hours of departure. Always keep in touch with and monitoring of goods in transit, to keep the traffic situation feedback to every customer. Carriage drivers always keep the phone 24 hours standby. Feedback frequency of> 2 times / day. Ensure that the first time to deal with accident and incident reporting consignor under the premise of ensuring safety of the goods, the best solution in the shortest possible time the matter dealt with, to ensure that the best interests of customers. Dedicated someone constantly monitored. Employed by the company with a single staff are engaged in more than two years in the industry professionals, has a very extensive industry experience and professionalism. Do a good job within the purview of service work, outside the scope of responsibility and service work better, a bit careful and considerate customer needs. The customer's troubles resolved to zero. Hangzhou Bangze Cheng Logistics commitment to customer service on the supplementary clause: Hangzhou Bangze Logistics Limited, to meet customer requirements, required by the market at the same time necessary to continue to strengthen the quality of its management, improve service levels. In the long-term operation and logistics practice for some customers particularity and point of sale products, the company also made the following supplements: For communication, medicine, electronics and other products part of the company bears the corresponding obligation of confidentiality, embodied as follows: customer product performance, appearance, weight and other standard features of their products, the company does not comply with its own unpacking (refer wooden), foreign never revealed to the principle of others; customer sales channels, location, what the required product specifications price, the consignee's name, address and other information of the telephone company is obliged to client confidentiality, logistics cooperation agreement after the lifting of a confidentiality agreement remains in effect during the year. The same types of customers and manufacturers of the Company will make a separate category, information, never allow the wrong tune of relevant information and have a negative impact. This work is responsible for directly by the customer service center. Logistics industry as the tertiary industry, should be service-oriented. Logistics and transport service as a customer and an important part of the manufacturers, service quality is not only related to their company's growth, manufacturers and customers more directly involved (consignee) interaction; every vote for the transport of goods in transit, the company master goods in transit every day; for with delivery drivers, the company developed a strict reward and punishment; for the consignee, shipper permitted under the premise that the company aims to gather more information on customer feedback, make archives; for Customer shipments, the company will provide customers the best mode of transport designed to provide the best logistics services, and strive to "spend less money to do more things."